Everything your AI rep can do
From taking orders to booking rooms, Butterchat is a full commerce agent — not a scripted bot.
Sell in chat
End-to-end order placement
Item → delivery details → checkout, all in the conversation.
Live product search
Answers 'do you have X', stock and price from your real catalog.
Photo-to-product match
Customer photo → the exact catalog item, ready to buy.
Cancel & modify orders
Self-service for customers, within the limits you set.
Rich product cards
Native cards on Messenger, web and WhatsApp with price & image.
Sends product photos
Shares the right gallery images on request, no repeats.
Every channel, every language
5 channels, one AI
Messenger, Instagram, WhatsApp, web chat and email.
Multilingual replies
Auto-detects language; Banglish → proper Bangla, switches mid-chat.
Voice notes
Transcribes customer voice messages and answers them.
Unified inbox
Every conversation from every channel in one place for your team.
Beyond retail
Hotel & room booking
Checks availability, books, looks up and cancels reservations.
Appointments
Salon and clinic booking, rescheduling and reminders.
Restaurant menu orders
Browse the menu and order for dine-in, pickup or delivery.
Your team & control
Smart human hand-off
Escalates refunds and complaints with a note — never a dead end.
Roles & permissions
Control which channels, actions and pages each teammate gets.
Scam & spam guard
Blocks page-takedown scams and pauses on repeated spam.
Saved & quick replies
One-tap answers and tappable choice chips for your agents.
Analytics
AI-vs-human solve rate, revenue, inbox health and reply times.
Marketing & reach
WhatsApp broadcast
Scheduled template campaigns with delivery tracking.
Comment automation
Auto-reply to FB & IG comments and move them into DM.
Post & product tagging
Tag products on posts so the AI acts when customers reference them.
Social publishing
Create and schedule posts across your channels.
Knowledge & trust
Learns your business
Website, FAQs, posts, products and files — one searchable brain.
No card data held
Checkout happens on your provider; Butterchat never stores PCI data.
Courier integrations
Pathao and Steadfast with shipment tracking.
Connect anything
A connector engine and MCP support to wire in your own tools.
See it on your own catalog
Start free, connect your store, and watch it sell.
No card needed